Terms & Conditions

Terms of Use at BarossaCoffee

The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. Your use of this site accepts your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and condition. Your submission of any purchase to www.barossa coffee.com and/or Barossa Coffee Roasters indicates acceptance of these terms and conditions.
Barossa Coffee Roasters reserves the right to make changes to this site and these terms and conditions at any time.
By ordering or registering on www.barossacoffee.com you grant us the right to add your contact details to our database and email transactional orders, shipping and product review emails. From time to time we may contact you about offers and new products. Unsubscribe via link or contacting us beans@barossacoffee.com can easily remove you from the marketing communications.

Privacy Act
Barossa Coffee Roasters actively seeks to comply with Australia’s privacy laws. We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honour your privacy. For more information about the Australian National Privacy principles, see the Federal Privacy Commissioners website: http://www.privacy.gov.au

Order Acceptance Policy
Barossa Coffee Roasters reserves the right at any time after receipt of your order to accept or decline your order for any reason. Barossa Coffee Roasters reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders must be obtain pre approval with an acceptable form of payment, as established by our credit and fraud avoidance department and methods. We may require additional verifications and information before accepting any order.

Barossa Coffee Roasters is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason; upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Coffee Beans and equipment are fragile shipping items and we do our best to package and protect your goods for shipping. Barossa Coffee Roasters are not responsible for any damage to your goods by the courier or shipping agent.
We are not responsible to you or any person claiming through you for any loss or damage to goods in transit cause by an event of any kind by any person.
The delivery times made known to you are estimates only and Barossa Coffee Roasters is not liable for late delivery.
We are not liable for any loss, damage or delay occasioned to you arising from late delivery of the goods.

Change of Address
The shipping address for your order is shown in the checkout and on your order confirmation emails. In the event that an incorrect address was entered, address changes can only be made until the order has began being processed
Barossa Coffee Roasters takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

All pricing is in Australian dollars.
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian dollars.

International Customs charge
Some orders may incur a customs or import duty tax or charge. Barossa Coffee Roasters do not have control over these charges or can we advise what these charges will be as it is based on the local countries laws and duties and regulations. Please contact your local customs office for your local rules and regulations. The customer on delivery of order must pay all charges.
Orders cannot be returned to the sender and Barossa Coffee Roasters will never pay these custom charges on your behalf. If you refuse to pay your parcel will be abandoned, and Barossa Coffee Roasters will not be held responsible for any loss of funds or goods as a result of this occurrence.

Refunds and Returns
Barossa Coffee Roasters is committed to customer satisfaction – if you receive a product that you are unhappy with for any reason, simply email us beans@barossacoffee.com
We will happily exchange or refund your item provided the item and packaging are in the original condition.
Faulty goods must be notified of the fault within 7 days of purchase.
Returns must be made within 7 days of notice to Barossa Coffee Roasters.
Returns must be in as new condition unless a faulty item.

Warranties and Repairs
We repair faulty goods at a reasonable cost or replace items that are deemed by us to be faulty manufacture or goods supplied by Barossa Coffee Roasters.
In some cases, faulty items cannot be repaired and a replacement or refund will be offered.
All warranties and repairs are at the discretion of Barossa Coffee Roasters

Order Cancellations
If notified before goods have been dispatched, Barossa Coffee Roasters can accommodate some order cancellations. If items have been shipped, Barossa Coffee Roasters reserves the right to refuse order cancellations.

Copyright and Trademark Notice
This site is owned and operated by Barossa Coffee Roasters. Unless otherwise specified, all materials appearing on the site, including the text, site designs, logos, graphics, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of Barossa Coffee Roasters.
All software used on the site is the sole property of Barossa Coffee Roasters or the house supplying the software.
You may use the content of this site for your enjoyment and viewing pleasure and for the purpose of shopping on this site or placing an order on this site.
No Materials from this site can be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without Barossa Coffee Roasters prior written permission.
All rights here are reserved.
Any unauthorized use of the materials appearing on the site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, Barossa Coffee Roasters have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Credit Card purchases
All orders are subject to pre-authorization checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount for the order will be frozen on your account and this amount is taken when the order is dispatched. Some credit cards may be subject to a $1 authorization check, which will be released back to you.
Authorizations will appear as pending charges on your card, but you will only be charged once for a single order when it is dispatched. Orders cancelled before shipment may still have this authorization held.

Promotions, discounts and promotional codes are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated.
One time Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.
Promotion does not apply to gift certificates, shipping, GST or duties or similar service costs.
If merchandise was purchased at a promotion price and subsequently returned, you will be issued a credit or refund at the promotional price and if the promotion has expired it cannot be applied to a replacement or future order.
Barossa Coffee Roasters can extend or terminate a promotion at any time.

This site may contain links to other sites on the Internet that are owned and operated by third parties.
You acknowledge that Barossa Coffee Roasters is not responsible for the operation of or the content located on or through a third party site.